Customer Survey - Berts Auto Parts

Bert’s Auto Parts Customer Satisfaction Survey

Thank you for taking the time to complete our survey! Your feedback helps us improve our products and services. Upon completing this survey, you will receive a 10% discount code for your next purchase. Please save or print the code to redeem it in-store.

Store Location: *

Visit Details

Date of Visit *

Time of Visit *

8 - 10
11 - 1
2 - 3
4 - 6

Invoice Number

Found at the top right-hand corner of your invoice starting with the letter C

Email *

Confirm Email

We are in compliance with the Data Protection Act, your email will not be shared with any affiliated entities and used only in communication purposes. Your discount code will be sent to the email address provided above.

Type Of Service *

Demographic Information

Age *

25 - 34
35 - 49
50 - 65
Prefer not to say

Gender *

Male
Female
Prefer not to say

Parish *

Customer Service Feedback

Did you interact with the in-store customer service representative? *

Sales Experience

How would you rate the interaction with your Sales Representative? *

Warm and Friendly
Polite
Not Very Friendly
Highly Dissatisfied

How would you rate the knowledge of the salesperson today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

Who assisted you? (lower right hand on invoice) *

How would you rate the interaction with your cashier? *

Warm and Friendly
Polite
Neutral
Not Very Friendly

Who was your cashier? (At the back of your invoice) *

Did you receive the correct parts on your purchase? *

Overall Shopping Experience

How would you rate the availability of parts you were shopping for? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How would you rate the affordability of your purchase? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How long did you wait for your parts? *

Less than 5 minutes
5 - 10 minutes
10 - 15 minutes
More than 15 minutes

Online & Social Media Experience

Have you contacted us via phone, email, Instagram, WhatsApp, or Facebook for price and availability? *

I accept the Terms and Conditions *

I have read and agree to the Terms and Conditions.

Upon receipt of validation code via email, please print/ screenshot the validation code. You will need to take the validation code back to auto parts to redeem the offer in the next 3 months.

We appreciate your input and hope you will visit Bert’s Auto Parts again very soon.

Contact

6 – 10 Camp Road
Kingston 4, Jamaica
Tel: (876) 618-2378

56 Hagley Park Road
Kingston 10, Jamaica
Tel: (876) 618-2378

72 Molynes Road
Kingston 10, Jamaica
Tel: (876) 618-2378