Customer Survey - Berts Auto Parts

Welcome to the Bert’s Auto Parts Customer Satisfaction Survey. We value your candid feedback and appreciate you taking the time to complete our survey.

Upon completion of this survey, you will be emailed a discount code that can be used on your next purchase. Please screenshot or print the discount code it and take with you on your next shopping experience.

Bert's Location *

Honda
Molynes
Hagley Park
Toyota

Date of Visit *

Time of Visit *

8 - 10
11 - 1
2 - 3
4 - 6

Invoice Number

Found at the top right-hand corner of your invoice starting with the letter C

Email *

Confirm Email

We are in compliance with the Data Protection Act, your email will not be shared with any affiliated entities and used only in communication purposes. Your discount code will be sent to the email address provided above.

Age *

25 - 34
35 - 49
50 - 65
Rather not give

Gender *

Male
Female

Parish *

What kind of shopper are you? *

Mechanic shopping for customer
Reseller of parts
Shopping for my personal vehicle
Company

Did you interact with the in-store customer service representative? *

Kindly rate the friendliness of the In-Store Customer Service Representatives. *

Who is your In- Store Customer Service Representatives? *

Kobiou Halsall - Molynes
Davia Smickle - Hagley Park
Abby-Gail Wynter - Toyota
Natalie Morrison - Honda

How would you suggest improving their roles? Please be specific *

How would you rate the friendliness of the salesperson today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How would you rate the knowledge of the salesperson today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

Who was your sales representative? (lower right hand on invoice) *

How would you rate the friendliness of the cashier today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

Who was your cashier? (At the back of your invoice) *

How would you rate the friendliness of the delivery clerks? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How would you rate the wait time to receive your parts today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How would you rate the availability of parts you were shopping for today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How would you rate the price of the purchase made today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How would you rate the price of the purchase made today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

How would you rate the accuracy of the parts purchased today? *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

Have you called or used our Instagram, WhatsApp, Facebook to find out about parts availability? *

Please rate your overall satisfaction with our Customer Service *

Highly Satisfied
Satisfied
Dissatisfied
Highly Dissatisfied

I accept the Terms and Conditions *

I have read and agree to the Terms and Conditions.

Upon receipt of validation code via email, please print/ screenshot the validation code. You will need to take the validation code back to auto parts to redeem the offer in the next 3 months.

We appreciate your input and hope you will visit Bert’s Auto Parts again very soon.

Contact

6 – 10 Camp Road
Kingston 4, Jamaica
Tel: (876) 618-2378

56 Hagley Park Road
Kingston 10, Jamaica
Tel: (876) 618-2378

72 Molynes Road
Kingston 10, Jamaica
Tel: (876) 618-2378